00bd9's Privacy Policy
Your personal information is completely secure with us. This page transparently describes how 00bd9 collects, stores, and uses your data.
1. Introduction and Scope of Policy
00bd9 ("we", "us", or "the platform") operates a safe and trusted online betting and casino service for users in Bangladesh. This privacy policy outlines what information we collect when you use our website 00bd9.cam, why we collect it, how we store and use it, and what rights you have.
By registering on our platform or using our services, you are considered to have accepted the full terms of this privacy policy. This policy may be updated from time to time. If there are significant changes, we will notify you by email or through a notice on the website.
This policy applies to: our website (00bd9.cam), our mobile app (if available), and any digital communication with us. This policy does not apply to third-party websites or services, even if links to those sites are associated with us.
2. What Information We Collect
When you create an account and use services on 00bd9, we collect the following types of information:
Identity Information
At registration, we collect your full name, date of birth, national ID or passport number (for age verification), username, and password.
Contact Information
Your email address is collected for communication and account security purposes. No phone number or WhatsApp number is collected.
Financial Information
bKash, Nagad, or Rocket account numbers are collected to process transactions. Deposit and withdrawal history is stored. Full credit card or bank card details are not collected.
Technical Information
- IP address and device type
- Browser version and operating system
- Session data and login time and date
- Information from cookies and tracking technologies
- Page visit history and click patterns
Gaming Activity Information
Your betting history, preferred game categories, win and loss records, bonus usage details, and time spent on the platform are stored — primarily to ensure responsible gaming and to improve service quality.
3. Purpose of Using Information
Collected information is used only for the following specific purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Ensuring registration, login, and account security | Contractual obligation |
| Financial Transactions | Processing deposits and withdrawals, preventing fraud | Contractual obligation and legal requirement |
| Age Verification | Confirming the user is 21 years of age or older | Legal requirement |
| Customer Support | Providing assistance via live chat and email | Legitimate interest |
| Responsible Gaming | Identifying problematic behaviour and imposing limits | Legitimate interest and legal requirement |
| Service Improvement | Analysing user experience and improving the platform | Legitimate interest |
| Marketing Communications | Informing about offers, bonuses, and updates (based on consent) | Consent |
4. Cookies and Tracking Technologies
00bd9 uses cookies to operate the website effectively and to improve your user experience. A cookie is a small text file stored in your browser.
Essential Cookies
These cookies are essential for maintaining login sessions, storing security tokens, and keeping the platform's core functions running. They cannot be disabled.
Functional Cookies
Used to remember your language preferences, game settings, and previous session information, so you do not have to reconfigure settings each time.
Analytical Cookies
Collect anonymous statistics to understand how users use our site and to improve service quality.
Cookie Control
You can disable non-essential cookies through your browser settings. However, this may limit some features.
5. Sharing Information with Third Parties
00bd9 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
The minimum financial information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant provider. These providers operate under their own privacy policies.
Game Providers
Software from game providers including Pragmatic Play, Spribe, JILI, and PG Soft may process certain session data to ensure fair play. This data is used solely for the purpose of verifying gameplay.
Legal Authorities
If required by law or upon receipt of a court order, we are obligated to provide necessary information to the relevant authorities. Information may also be provided to assist in the investigation of fraud or illegal activity.
Technology Service Providers
Trusted technology partners may be engaged for server hosting, data analysis, and cybersecurity. These partners operate under strict data protection agreements and may not use your information for their own purposes.
6. Data Retention and Security Measures
Protecting your information is our highest priority. 00bd9 uses industry-standard security technologies and practices:
SSL Encryption
All pages and forms on the website are protected by 256-bit SSL/TLS encryption. When you see "HTTPS" in your browser, the connection is secure.
Password Hashing
Your password is never stored directly. It is secured using modern cryptographic hashing algorithms.
Regular Security Audits
Our systems undergo regular security testing, and any vulnerabilities identified are resolved promptly.
Data Retention Period
Information for active accounts is retained for as long as needed to manage the account. Even after an account is closed, necessary information may be kept for a set period for legal obligations, dispute resolution, and fraud prevention purposes. Financial transaction records are retained for the period required by applicable law.
7. Your Rights
As a user of 00bd9, you have the following rights:
Right to Access
If you would like to know what information we hold about you, contact us at [email protected]. We will provide the information within a reasonable time.
Right to Correction
If your account contains incorrect or outdated information, you may request a correction. Some information will only be changed after verification.
Right to Deletion
After closing your account, you may request deletion of your personal information, provided there are no applicable legal obligations.
Right to Opt Out of Marketing
You may unsubscribe from marketing emails at any time. However, it is not possible to stop urgent account-related messages.
To exercise any of the above rights, contact us at [email protected] or get assistance through our 24/7 live chat.
8. Protection of Minors
00bd9 strictly does not provide services to anyone under the age of 21. Our platform is operated for adults only — "for users aged 21 and above only".
At registration, necessary identity document information is collected as part of the age verification process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
We do not knowingly collect any personal information from children. A note for parents: if you believe your child has registered on our platform, please contact [email protected] immediately.
9. Responsible Gaming and Use of Information
We analyse information about your gaming behaviour to ensure responsible gaming. If a user's behaviour shows signs of problematic gaming, our team may reach out as a precaution or impose temporary limits.
This information will never be used for third-party marketing — it is used solely for your wellbeing. To learn more about responsible gaming, visit our Responsible Gaming page.
10. Changes to the Privacy Policy
00bd9 reserves the right to update this privacy policy from time to time. For any significant changes:
- Registered users will be sent a notice of the changes by email.
- The update date will be clearly stated at the top of the policy on the website.
- Re-consent may be requested for important changes.
- Continued use of the platform after an update will be taken as acceptance of the new policy.
To view a previous version of the privacy policy, contact us at [email protected].
11. Contact Us
If you have any questions, comments, or requests regarding this privacy policy, you can contact us:
Live Chat
Use our 24/7 live chat service for any data-related questions — you will receive immediate support in Bengali.
We generally try to respond to data protection related emails within business days. For urgent matters, please use live chat.